Degraded Performance
Incident
2024-03-21T11:47:00.0000000Z
Degraded Performance
Status: Closed
Start:
2024-03-21T11:16:00.0000000Z
End:
2024-03-21T11:47:00.0000000Z
Duration: 31 minutes
Affected Components:
English Language Learning
MyEnglishLab (MEL)
Pearson English Connect (PEC)
Pearson English Portal (PEP)
Pearson English Portal App
Pearson Practice English (PPE) App
Update
2024-03-21T11:16:00.0000000Z
2024-03-21T11:16:00.0000000Z
We're getting customer reports that they cannot access their MyEnglishLab and Pearson English Portal services. We are working to restore services and will update you in 60 minutes.
Resolved
2024-03-21T11:47:00.0000000Z
2024-03-21T11:47:00.0000000Z
Pearson English Portal and MyEnglishLab services remain healthy and stable, and the issue is now resolved.