Degraded Performance

Incident

Degraded Performance

Status: Closed
Start:
End:
Duration: 5 hours 55 minutes
Affected Components:
Higher Education Courseware English Language Learning Pearson + Revel Reader+ / eBook / eText
Update

We're getting customer reports that they cannot access their content and purchase/subscribe to new material. We are working to restore services and will update you in 60 minutes.

Update

We have identified the problem with content access and purchasing/subscribing to material. We are working to implement a solution and will update you with new information once it becomes available

Resolved

We appreciate your patience while we addressed this issue. This incident is now resolved.