Performance Degraded

Incident

Performance Degraded

Status: Closed
Start:
End:
Duration: 1 hour 55 minutes
Affected Components:
Higher Education Courseware Mastering MyLab Revel
Update

We're getting reports that some customers are getting an error when accessing their courses.We are working to restore services and will update you in 60 minutes.

Update

Teams have made significant progress toward resolving the issue, Revel services have been restored but some Mastering and MyLab users may still be experiencing issues with course creation. We apologize for the inconvenience. 

Resolved

We appreciate your patience while we addressed this issue. This incident is now resolved.