Degraded Performance

Incident

Degraded Performance

Status: Closed
Start:
End:
Duration: 7 hours 54 minutes
Affected Components:
Higher Education Courseware Mastering MyLab Revel
Update

Some customers using Third-Party Learning Management Systems may experience a 504 Error message when attempting to access courses. We are working to restore services and will update you in 60 minutes.

Update

We apologize for the technical issue impacting course access via Third-Party Learning Management Systems.  Some customers may experience a delay or various error messages. We appreciate your patience and will provide an update when new information becomes available. 

Update

We apologize for the technical issue impacting course access via Third-Party Learning Management systems. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update when new information becomes available.

Resolved

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.