Intermittent Slowness and Connectivity Difficulties May Persist for Some

Incident

Intermittent Slowness and Connectivity Difficulties May Persist for Some

Status: Closed
Start:
End:
Duration: 2 hours 57 minutes
Affected Components:
Pearson Virtual Schools Pearson Online Classroom
Update

Pearson Virtual Schools is aware of performance issues reported around 1:00 p.m. ET with Pearson Online Classroom. We have seen improvement since then and are continuing to investigate the root cause.

Thank you for your patience, and we apologize for any inconvenience.

Resolved

Thank you for your patience with platform performance. We are not receiving reports of slowness or connectivity issues but are actively monitoring the Pearson Online Classroom. While service was quickly restored after brief disruptions, we will continue working on improvements to prevent future occurrences.

 We greatly appreciate your patience while we addressed this issue.