Intermittent Slowness and Connectivity Difficulties May Persist for Some

Incident

March 5th 2025, 9:21pm GMT

Intermittent Slowness and Connectivity Difficulties May Persist for Some

Status: Closed

Start: March 5th 2025, 6:24pm GMT

End: March 5th 2025, 9:21pm GMT

Duration: 2 hours 57 minutes

Affected Components:

Pearson Virtual Schools Pearson Online Classroom

Update

March 5th 2025, 6:24pm GMT

Pearson Virtual Schools is aware of performance issues reported around 1:00 p.m. ET with Pearson Online Classroom. We have seen improvement since then and are continuing to investigate the root cause.

Thank you for your patience, and we apologize for any inconvenience.

Resolved

March 5th 2025, 9:21pm GMT

Thank you for your patience with platform performance. We are not receiving reports of slowness or connectivity issues but are actively monitoring the Pearson Online Classroom. While service was quickly restored after brief disruptions, we will continue working on improvements to prevent future occurrences.

We greatly appreciate your patience while we addressed this issue.