Access to Edexcel Online, Gateway and Results Plus has been restored
Incident
2026-05-21T08:20:00.0000000Z
Access to Edexcel Online, Gateway and Results Plus has been restored
Status: Closed
Start:
2026-05-21T07:17:00.0000000Z
End:
2026-05-21T08:20:00.0000000Z
Duration: 1 hour 3 minutes
Affected Components:
UK Teaching and Awarding
Edexcel Online(EOL)
Gateway
Pearson Onscreen Testing Platform (POP)
Results Plus
Update
2026-05-21T07:17:00.0000000Z
2026-05-21T07:17:00.0000000Z
We're getting customer reports that they are unable to access Edexcel Online, Gateway and Results Plus. We are working to restore services and will update you in 60 minutes.
Resolved
2026-05-21T08:20:00.0000000Z
2026-05-21T08:20:00.0000000Z
Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.