Resolved: Pearson English Portal, MyEnglishLab and Pearson English Portal.
Incident
2026-07-30T09:13:00.0000000Z
Resolved: Pearson English Portal, MyEnglishLab and Pearson English Portal.
Status: Closed
Start:
2026-07-30T08:17:00.0000000Z
End:
2026-07-30T09:13:00.0000000Z
Duration: 56 minutes
Affected Components:
English Language Learning
MyEnglishLab (MEL)
Pearson English Connect (PEC)
Pearson English Portal (PEP)
Update
2026-07-30T08:17:00.0000000Z
2026-07-30T08:17:00.0000000Z
We're getting customer reports that they cannot redeem access codes for MyEnglishLab (MEL), Pearson English Portal (PEP) and Pearson English Connect (PEC). We are working to restore services and will update you in 60 minutes.
Resolved
2026-07-30T09:13:00.0000000Z
2026-07-30T09:13:00.0000000Z
Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.