Resolved - MyLab & Mastering Courses

Incident

Resolved - MyLab & Mastering Courses

Status: Closed
Start:
End:
Duration: 8 hours 48 minutes
Affected Components:
Higher Education Courseware Third-Party Learning Management Systems MyLab & Mastering - Third-Party
Update

We are investigating reports of 504 Gateway Timeout errors when customers attempt to access MyLab and Mastering, courses through a Learning Management System (LMS). Our technical teams are working to resolve the issue as quickly as possible.

In the meantime, customers can access their courses by signing in directly through Pearson:

 We apologize for the inconvenience and appreciate your patience.

Resolved

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. 

Update

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.

Update

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.