Higher Education planned maintenance. During this time, access will be unavailable. 

Higher Education planned maintenance. During this time, access will be unavailable. 

Higher Education planned maintenance. During this time, access will be unavailable.

Customers may be experiencing an issue logging in. Teams are investigating and we'll provide an update in the next 60 minutes. 

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. 

We are experiencing an issue with course creation. Courses created at this time will be queued and processed in the order they are received. We are working to restore services and will update you in 60 minutes.

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. 

We are investigating an issue with sign-in. As a result, customers may see a 504 error message when attempting to access courses. We will update you in the next 60 minutes with more information. 

We are investigating an issue with sign-in. As a result, customers may see a 504 error message when attempting to access courses. We will update you in the next 60 minutes with more information.

Some customers may experience a 504 error message when signing in to courses. Technology teams are engaged and are working to restore services. We apologize for the inconvenience and appreciate your patience. We will update you as new information becomes available. 

Some customers may experience a 504 error message when signing in to courses. This issue is caused by service health issues with our vendor, Amazon Web Services. Amazon has reported that they've identified the problem and are working on recovery but don't expect to be recovered for 2-3 hours. We appreciate your patience and will continue to provide updates as new information is available. 

We appreciate your patience while we addressed this issue. This incident is now resolved. 

Higher Education will perform maintenance on Saturday, March 23, 2024, from 1:00 AM to 9:00 AM ET. During this time, Pearson+ will be unavailable. Additionally, content creation and content search for Mastering, My Labs, Revel and Learning Catalytics will be unavailable. 

We have concluded the maintenance event. Thanks for your patience as we completed this update. 

We're getting customer reports that users may have issues with content access and assignments. We are working to restore services and will update you in 60 minutes.

The issue preventing content, assignments and grades from loading has been fixed. We appreciate your patience.

Mastering will be performing maintenance; during this time, access will be unavailable. Pearson+ customers may experience a brief disruption to purchase and registration. 

We have concluded the maintenance event. Thanks for your patience as we completed this update. 

We're getting reports that some customers are receiving a message stating, " An error occurred while processing your request" when attempting to sign in to courses. Alternatively, use this link to access your courses. We are working to restore services and will update you in 60 minutes.

We have identified the problem with some customer's course access. If you experience an error stating, "An error occurred while processing your request," please use this alternate link to access your courses. We are working to implement a solution and will update you with new information once it becomes available.  

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.