Higher Education planned maintenance. During this time, access will be unavailable. 

During this time, access to Revel will be unavailable.

We are investigating an issue with sign-in. As a result, customers may see an error message when attempting to log in. We will update you in the next 60 minutes with more information.

Services remain healthy and stable, and the issue is now resolved.

We're getting reports that some customers are getting an error when accessing their courses.We are working to restore services and will update you in 60 minutes.

Teams have made significant progress toward resolving the issue, Revel services have been restored but some Mastering and MyLab users may still be experiencing issues with course creation. We apologize for the inconvenience. 

We appreciate your patience while we addressed this issue. This incident is now resolved. 

We will perform maintenance on Friday, October 18th, 2024, from 10 PM ET to Saturday, October 19th, at 10:00 AM ET. During this time, access to Revel will be unavailable. 

We have concluded the maintenance event. Thanks for your patience as we completed this update. 

We're getting customer reports that they cannot launch courses or navigate content. We are working to restore services and will update you in 60 minutes.

We appreciate your patience while we addressed this issue. This incident is now resolved. 

Customers may be experiencing an issue logging in. Teams are investigating and we'll provide an update in the next 60 minutes. 

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. 

Some customers are experiencing issues with learning tools. Instructors are unable to create assignments or see grade pages, and students are unable to access learning tools. We are working to restore services and will update you in 60 minutes.

We apologize for the issue impacting learning tools. Currently, instructors cannot create assignments or see grade pages, and students cannot access learning tools. Teams are working on resolving this issue, and we will provide an update as new information becomes available. 

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. 

We are investigating an issue with sign-in. As a result, customers may see a 504 error message when attempting to access courses. We will update you in the next 60 minutes with more information. 

We are investigating an issue with sign-in. As a result, customers may see a 504 error message when attempting to access courses. We will update you in the next 60 minutes with more information.

Some customers may experience a 504 error message when signing in to courses. Technology teams are engaged and are working to restore services. We apologize for the inconvenience and appreciate your patience. We will update you as new information becomes available. 

Some customers may experience a 504 error message when signing in to courses. This issue is caused by service health issues with our vendor, Amazon Web Services. Amazon has reported that they've identified the problem and are working on recovery but don't expect to be recovered for 2-3 hours. We appreciate your patience and will continue to provide updates as new information is available. 

We appreciate your patience while we addressed this issue. This incident is now resolved. 

We're getting customer reports that they cannot access their content and purchase/subscribe to new material. We are working to restore services and will update you in 60 minutes.

We have identified the problem with content access and purchasing/subscribing to material. We are working to implement a solution and will update you with new information once it becomes available

We appreciate your patience while we addressed this issue. This incident is now resolved.