Versant

Course launch and course creation services are restored
Higher Education Courseware English Language Learning MyEnglishLab (MEL) Learning Catalytics Mastering Pearson English Portal (PEP) MathXL For School MyLab Pearson + Pearson Interactive Labs Revel Test Hub Reader+ / eBook / eText Versant Third-Party Learning Management Systems Benchmark Test MyLab & Mastering - Third-Party International Certificate (PTE General) Level Test Readiness Test
 

Some customers are reporting that they are unable to create or launch courses in their services. We are working to restore services and will update you in 60 minutes.

 

We have confirmed a technical issue that may impact your courses. Some customers may be unable to launch or create courses. Teams are working on resolving this issue; we apologize for any inconvenience. 

 

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue affecting your courses.

Login is Unavailable
Higher Education Courseware English Language Learning Clinical Assessments English Benchmark Young Learners (EBYL) aimswebPlus MyEnglishLab (MEL) Learning Catalytics ATP (NNAT-3, DRA-3/EDL, WriteToLearn) Mastering Pearson English Connect (PEC) Review360 Pearson English Portal (PEP) Q-Global MathXL For School MyLab Pearson English Portal App Q-Interactive Pearson Practice English (PPE) App Pearson + Work Sampling Online Pearson Interactive Labs Revel Test Hub Reader+ / eBook / eText StatCrunch Versant Benchmark Test International Certificate (PTE General) Level Test Readiness Test
 

Customers may be experiencing an issue logging in. Teams are investigating and we'll provide an update in the next 60 minutes. 

 

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. 

Course Access Issue
Higher Education Courseware English Language Learning English Benchmark Young Learners (EBYL) MyEnglishLab (MEL) Learning Catalytics Mastering Pearson English Connect (PEC) Pearson English Portal (PEP) MathXL For School MyLab Pearson English Portal App Pearson Practice English (PPE) App Pearson + Pearson Interactive Labs Revel Test Hub Reader+ / eBook / eText StatCrunch Versant Benchmark Test International Certificate (PTE General) Level Test Readiness Test
 

We are investigating an issue with sign-in. As a result, customers may see a 504 error message when attempting to access courses. We will update you in the next 60 minutes with more information. 

 

We are investigating an issue with sign-in. As a result, customers may see a 504 error message when attempting to access courses. We will update you in the next 60 minutes with more information.

 

Some customers may experience a 504 error message when signing in to courses. Technology teams are engaged and are working to restore services. We apologize for the inconvenience and appreciate your patience. We will update you as new information becomes available. 

 

Some customers may experience a 504 error message when signing in to courses. This issue is caused by service health issues with our vendor, Amazon Web Services. Amazon has reported that they've identified the problem and are working on recovery but don't expect to be recovered for 2-3 hours. We appreciate your patience and will continue to provide updates as new information is available. 

 

We appreciate your patience while we addressed this issue. This incident is now resolved. 

Pearson Login Issues
Higher Education Courseware English Language Learning English Benchmark Young Learners (EBYL) MyEnglishLab (MEL) Learning Catalytics Mastering Pearson English Connect (PEC) Pearson English Portal (PEP) MathXL For School MyLab Pearson English Portal App Pearson Practice English (PPE) App Pearson + Pearson Interactive Labs Revel Test Hub Reader+ / eBook / eText StatCrunch Versant Benchmark Test International Certificate (PTE General) Level Test Readiness Test
 

We are investigating an issue with login. As a result, customers may see a "503 server temporarily unavailable" error when attempting to access courses. We will update you in the next 60 minutes with more information.

 

We are troubleshooting an issue preventing Pearson customers from logging in to courses. Customers may experience a "503 server temporarily unavailable" error. We apologize for the inconvenience and will update you when new information becomes available.

 

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. 

Versant Maintenance

English Language Learning Versant
 

Score Keeper platform maintenance is scheduled for Friday, December 8th, 2023.  

 

We have concluded the maintenance event. Thanks for your patience as we completed this update.