MyEnglishLab (MEL)
We are performing system maintenance on Saturday, October 31st from 4am EST to 8am EST. During this time, MyEnglishLab content will be either degraded or unavailable.
We are performing system maintenance on Saturday, October 24th from 3am EST to 4am EST. During this time, MyEnglishLab content will be either degraded or unavailable.
We have concluded the maintenance event. Thanks for your patience as we completed this update.
We are performing system maintenance on Saturday, September 26th from 3am ET to 4am ET. During this time, MyEnglishLab content will be either degraded or unavailable.
We have concluded the maintenance event. Thanks for your patience as we completed this update.
We are performing system maintenance on Saturday, August 29th from 3am ET to 4:30am ET. During this time, MyEnglishLab content will be either degraded or unavailable.
We have concluded the maintenance event. Thanks for your patience as we completed this update.
We are performing system maintenance on Saturday, August 22nd from 3am ET to 4am ET. During this time, My English Lab content will be either degraded or unavailable.
We have concluded the maintenance event. Thanks for your patience as we completed this update.
We're getting customer reports that they cannot redeem access codes for MyEnglishLab (MEL), Pearson English Portal (PEP) and Pearson English Connect (PEC). We are working to restore services and will update you in 60 minutes.
Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.
Some customers are reporting that they are unable to create or launch courses in their services. We are working to restore services and will update you in 60 minutes.
We have confirmed a technical issue that may impact your courses. Some customers may be unable to launch or create courses. Teams are working on resolving this issue; we apologize for any inconvenience.
Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue affecting your courses.
We're getting customer reports that they are experiencing slowness when creating accounts. We are working to restore services and will update you in 60 minutes.
We appreciate your patience while we addressed this issue. This incident is now resolved.
During this time, access to MyEnglishLab will be unavailable.
We have concluded the maintenance event. Thanks for your patience as we completed this update.
We are receiving customer reports that they cannot reset their passwords in MyEnglishLab. We are working to restore services and will update you in 60 minutes.
We have confirmed a technical issue that may impact your password reset function. Teams are working on resolving this issue; we apologize for any inconvenience.
We apologize for the technical issue impacting the password reset tool for your course. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update when new information becomes available.
We have identified the problem with the password reset tool. Technical teams are working to implement a solution and we will update you with new information once it becomes available. We appreciate your patience.
We appreciate your patience while we addressed this issue. This incident is now resolved.