We are investigating an issue with course logins. As a result, customers may see an error message when attempting to login. We will update you in the next 60 minutes with more information.

We appreciate your patience while we addressed this issue. This incident is now resolved.

We're getting customer reports that they cannot access Pearson English Connect (PEC). We are working to restore services and will update you in 60 minutes.

We apologize for the technical issue impacting access to the Pearson English Connect (PEC) site. Technology teams are engaged and working to restore services. We appreciate your patience and will provide an update when new information becomes available. 

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. 

Attention: Recent news reports are highlighting a Zoom issue that may be affecting students ability to join LiveLesson sessions through Class in the Pearson Online Classroom. We will follow up as soon as possible.

Pearson Virtual Schools is actively working to restore access to Pearson Online Classroom. We apologize for the inconvenience and disruption being reported; we are aware of the connectivity issues and are actively working to resolve it as soon as possible. Thank you for your patience. 

Pearson Virtual Schools is pleased to report that the recent service disruption to Pearson Online Classroom has been resolved. Pearson Online Classroom should now be functioning as expected. We apologize for the disruption and thank you for your patience.

We are aware that users are currently having issues with booking tests. Our team is working hard to fix these issues as quickly as possible. Thank you for your patience.

We are aware that users are currently having issues with booking tests. Our team is working hard to fix these issues as quickly as possible. Thank you for your patience.

We appreciate your patience while we addressed this issue. This incident is now resolved. 

We have concluded the maintenance event. Thanks for your patience as we completed this update. 

We have concluded the maintenance event. Thanks for your patience as we completed this update. 

We are receiving customer reports that they cannot reset their passwords in MyEnglishLab. We are working to restore services and will update you in 60 minutes.

We have confirmed a technical issue that may impact your password reset function. Teams are working on resolving this issue; we apologize for any inconvenience.

We apologize for the technical issue impacting the password reset tool for your course. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update when new information becomes available.

We have identified the problem with the password reset tool. Technical teams are working to implement a solution and we will update you with new information once it becomes available. We appreciate your patience.

We appreciate your patience while we addressed this issue. This incident is now resolved. 

Pearson Virtual Schools is actively working to resolve issues related to reports of difficulties some are experiencing when attempting to log in or work within Pearson Online Classroom. We apologize for the inconvenience and disruption. We are actively working to resolve the issues as soon as possible. 

This is a follow up to the message shared earlier this morning. The connectivity issues reported which began today at approximately 11:00 a.m. have subsided. 

As of 1:00 p.m. ET platform stability is normal. Rest assured Pearson Virtual Schools is actively monitoring the entire Pearson Online Classroom platform.  

If you encounter a delay in connecting, please try refreshing your browser. Thank you.

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. 

Pearson Virtual Schools is aware of performance issues reported around 1:00 p.m. ET with Pearson Online Classroom. We have seen improvement since then and are continuing to investigate the root cause.

Thank you for your patience with platform performance. We are not receiving reports of slowness or connectivity issues but are actively monitoring the Pearson Online Classroom. While service was quickly restored after brief disruptions, we will continue working on improvements to prevent future occurrences.