We're getting customer reports that some users are unable to login. We are working to restore services as soon as possible and thank you for your patience.
Systems are fully operational; however, we are continuing to monitor system performance. We appreciate your patience as we work to address the issue.
Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.
We're getting customer reports that some users are unable to login. We are working to restore services as soon as possible and thank you for your patience.
Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.
We are investigating reports of 504 Gateway Timeout errors when customers attempt to access MyLab and Mastering, courses through a Learning Management System (LMS). Our technical teams are working to resolve the issue as quickly as possible.
In the meantime, customers can access their courses by signing in directly through Pearson:
- MyLab and Mastering: MyLab and Mastering login
We apologize for the inconvenience and appreciate your patience.
Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.
Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.
Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.
Pearson Virtual Schools is actively working to resolve issues related to reports of intermittent difficulties some are experiencing when attempting to log in or work within Pearson Online Classroom.
Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.
We have received reports that some students, staff, and support agents are unable to load or log into Pearson Online Classroom currently within Pearson Virtual Schools.
Pearson Virtual Schools is actively working to resolve issues related to reports of intermittent difficulties some are experiencing when attempting to log in or work within Pearson Online Classroom.
Pearson Virtual Schools is pleased to confirm disruptions some schools and students experienced earlier today have been resolved. Pearson Online Classroom is performing normally. Thank you for your patience while we restored service.
We're getting customer reports that they cannot redeem access codes for MyEnglishLab (MEL), Pearson English Portal (PEP) and Pearson English Connect (PEC). We are working to restore services and will update you in 60 minutes.
Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.
Some customers may not be able to access Mastering. We are working to restore services and will update you in 60 minutes.
We apologize for the technical issue impacting access to the Mastering courses. Technology teams are engaged and working to restore services. We appreciate your patience and will provide an update when new information becomes available.
We continue to troubleshoot a technical issue that may impact customers’ ability to access Mastering courses. We apologize for the inconvenience while we work to resolve the issue. We will update you when new information becomes available.
Teams have made significant progress toward resolving the issue, but some users may still be experiencing Mastering access issue. We apologize for the inconvenience and will update you when new information becomes available.
Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.
We're getting customer reports that they are unable to access their assignments. Technical teams are engaged, and we are working to restore services. An update will be provided as more information is available.
We appreciate your patience while we addressed this issue. This incident is now resolved.
We're getting customer reports that they are unable to access Edexcel Online, Gateway and Results Plus. We are working to restore services and will update you in 60 minutes.
Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.
Pearson Virtual Schools is aware of issues being reported when students attempt to connect with teachers for a LiveLesson with Class session. We are actively working to restore service as quickly as possible.
Pearson Virtual Schools is continuing its work to restore full service for LiveLesson with Class sessions. School staff can continue to connect with their students using Zoom links either in the Planner or sent via WebMail in the interim. Thank you for your patience.
Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.