We are aware that users are currently having issues with booking tests. Our team is working hard to fix these issues as quickly as possible. Thank you for your patience.

We are aware that users are currently having issues with booking tests. Our team is working hard to fix these issues as quickly as possible. Thank you for your patience.

We appreciate your patience while we addressed this issue. This incident is now resolved. 

We have concluded the maintenance event. Thanks for your patience as we completed this update. 

We have concluded the maintenance event. Thanks for your patience as we completed this update. 

We are receiving customer reports that they cannot reset their passwords in MyEnglishLab. We are working to restore services and will update you in 60 minutes.

We have confirmed a technical issue that may impact your password reset function. Teams are working on resolving this issue; we apologize for any inconvenience.

We apologize for the technical issue impacting the password reset tool for your course. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update when new information becomes available.

We have identified the problem with the password reset tool. Technical teams are working to implement a solution and we will update you with new information once it becomes available. We appreciate your patience.

We appreciate your patience while we addressed this issue. This incident is now resolved. 

Pearson Virtual Schools is actively working to resolve issues related to reports of difficulties some are experiencing when attempting to log in or work within Pearson Online Classroom. We apologize for the inconvenience and disruption. We are actively working to resolve the issues as soon as possible. 

This is a follow up to the message shared earlier this morning. The connectivity issues reported which began today at approximately 11:00 a.m. have subsided. 

As of 1:00 p.m. ET platform stability is normal. Rest assured Pearson Virtual Schools is actively monitoring the entire Pearson Online Classroom platform.  

If you encounter a delay in connecting, please try refreshing your browser. Thank you.

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. 

Pearson Virtual Schools is aware of performance issues reported around 1:00 p.m. ET with Pearson Online Classroom. We have seen improvement since then and are continuing to investigate the root cause.

Thank you for your patience with platform performance. We are not receiving reports of slowness or connectivity issues but are actively monitoring the Pearson Online Classroom. While service was quickly restored after brief disruptions, we will continue working on improvements to prevent future occurrences.

We are investigating an issue with the course launch, assessments, and sign-in As a result, customers may see an error message, blank page, and slowness when attempting to access. We will update you in the next 60 minutes with more information.

We are investigating an issue with the course launch, assessments, and sign-in As a result, customers may see an error message, blank page, and slowness when attempting to access. We will update you in the next 60 minutes with more information.

We have identified a technical issue that may impact your courses. Some customers may be unable to launch courses, access assessments or sign in. Teams are working on resolving this issue. We apologize for any inconvenience. 

We have identified a technical issue that may impact your courses. Some customers may be unable to launch courses, access assessments or sign in. Teams are working on resolving this issue. We apologize for any inconvenience. 

We apologize for the technical issue impacting launch courses, access assessments, or sign-in. Technology teams are engaged and actively working to restore services. We appreciate your patience and will provide an update when new information becomes available.

Technical teams have made significant progress towards resolving the issue, however, some users may still experience an error when attempting to access their courses. We apologize for the inconvenience and will update you in 60 mins.

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. 

We are aware of an issue preventing some users from logging in or accessing Pearson Online Classroom. Our team is actively working to resolve the problem as quickly as possible. We apologize for the inconvenience and appreciate your patience.

Pearson Virtual Schools is pleased to confirm that Pearson Online Classroom is now accessible. Please continue with working in Pearson Online Classroom and with students. There may be some intermittent slowness, and we are still investigating and working towards a full solution. Thank you for your patience. 

We’re happy to share that the Pearson Online Classroom is now restored and performing as expected. Our tech teams will continue to monitor the platform to ensure a smooth experience.

We sincerely appreciate your patience and understanding during this time and apologize for any inconvenience this may have caused.

Work in Progress to restore service. We are currently experiencing an issue where students may submit assessments; however, there may be a delay with grading and previewing. We anticipate the resolution today. Thank you for your patience.

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. 

We are investigating an issue with Person English Portal. As a result, customers may see a 500 error message or a blank page when attempting to access the product. We will update you in the next 60 minutes with more information.

We have identified the problem with access to Pearson English Portal. We are working to implement a solution and will update you with new information once it becomes available.  

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.