Pearson Test of English (PTE)

Degraded Performance

English Language Learning Pearson Test of English (PTE)
 

We're getting customer reports that they cannot book tests, make changes and make purchases in PTE-Ignite . We are working to restore services and will update you in 60 minutes.

 

Services remain healthy and stable, and the issue is now resolved.

Login is Unavailable

Higher Education Courseware English Language Learning Clinical Assessments English Benchmark Young Learners (EBYL) Learning Catalytics AimswebPlus Mastering MyEnglishLab (MEL) ATP (NNAT-3, TELL, GRADE, GMADE) Pearson English Connect (PEC) Keystone (DRA-3/EDL-2, Write to Learn) MathXL For School MyLab Pearson English Portal (PEP) Q-Global Pearson English Portal App Q-Interactive Pearson Practice English (PPE) App Pearson + Review360 Pearson Interactive Labs Work Sampling Online Revel Pearson Test of English (PTE) Test Hub StatCrunch Reader+ / eBook / eText Versant Benchmark Test International Certificate (PTE General) Level Test Readiness Test
 

Customers may be experiencing an issue logging in. Teams are investigating and we'll provide an update in the next 60 minutes. 

 

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. 

Course Access Issue

Higher Education Courseware English Language Learning English Benchmark Young Learners (EBYL) Learning Catalytics Mastering MyEnglishLab (MEL) Pearson English Connect (PEC) MathXL For School MyLab Pearson English Portal (PEP) Pearson English Portal App Pearson Practice English (PPE) App Pearson + Pearson Interactive Labs Revel Pearson Test of English (PTE) Test Hub StatCrunch Reader+ / eBook / eText Versant Benchmark Test International Certificate (PTE General) Level Test Readiness Test
 

We are investigating an issue with sign-in. As a result, customers may see a 504 error message when attempting to access courses. We will update you in the next 60 minutes with more information. 

 

We are investigating an issue with sign-in. As a result, customers may see a 504 error message when attempting to access courses. We will update you in the next 60 minutes with more information.

 

Some customers may experience a 504 error message when signing in to courses. Technology teams are engaged and are working to restore services. We apologize for the inconvenience and appreciate your patience. We will update you as new information becomes available. 

 

Some customers may experience a 504 error message when signing in to courses. This issue is caused by service health issues with our vendor, Amazon Web Services. Amazon has reported that they've identified the problem and are working on recovery but don't expect to be recovered for 2-3 hours. We appreciate your patience and will continue to provide updates as new information is available. 

 

We appreciate your patience while we addressed this issue. This incident is now resolved. 

Pearson Login Issues

Higher Education Courseware English Language Learning English Benchmark Young Learners (EBYL) Learning Catalytics Mastering MyEnglishLab (MEL) Pearson English Connect (PEC) MathXL For School MyLab Pearson English Portal (PEP) Pearson English Portal App Pearson Practice English (PPE) App Pearson + Pearson Interactive Labs Revel Pearson Test of English (PTE) Test Hub StatCrunch Reader+ / eBook / eText Versant Benchmark Test International Certificate (PTE General) Level Test Readiness Test
 

We are investigating an issue with login. As a result, customers may see a "503 server temporarily unavailable" error when attempting to access courses. We will update you in the next 60 minutes with more information.

 

We are troubleshooting an issue preventing Pearson customers from logging in to courses. Customers may experience a "503 server temporarily unavailable" error. We apologize for the inconvenience and will update you when new information becomes available.

 

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.