Pearson English Portal (PEP)

Higher Education Courseware English Language Learning Clinical Assessments Learning Catalytics Mastering MyEnglishLab (MEL) MathXL For School MyLab Pearson English Portal (PEP) Pearson Practice English (PPE) App Pearson + Pearson Interactive Labs Work Sampling Online Revel Pearson Test of English (PTE) Test Hub StatCrunch Reader+ / eBook / eText Benchmark Test International Certificate (PTE General) Level Test Readiness Test
 

We are investigating an issue with the course launch, assessments, and sign-in As a result, customers may see an error message, blank page, and slowness when attempting to access. We will update you in the next 60 minutes with more information.

 

We are investigating an issue with the course launch, assessments, and sign-in As a result, customers may see an error message, blank page, and slowness when attempting to access. We will update you in the next 60 minutes with more information.

 

We have identified a technical issue that may impact your courses. Some customers may be unable to launch courses, access assessments or sign in. Teams are working on resolving this issue. We apologize for any inconvenience. 

 

We have identified a technical issue that may impact your courses. Some customers may be unable to launch courses, access assessments or sign in. Teams are working on resolving this issue. We apologize for any inconvenience. 

 

We apologize for the technical issue impacting launch courses, access assessments, or sign-in. Technology teams are engaged and actively working to restore services. We appreciate your patience and will provide an update when new information becomes available.

 

Technical teams have made significant progress towards resolving the issue, however, some users may still experience an error when attempting to access their courses. We apologize for the inconvenience and will update you in 60 mins.

 

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue

English Language Learning Pearson English Portal (PEP)
 

We are investigating an issue with Person English Portal. As a result, customers may see a 500 error message or a blank page when attempting to access the product. We will update you in the next 60 minutes with more information.

 

We have identified the problem with access to Pearson English Portal. We are working to implement a solution and will update you with new information once it becomes available.  

 

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue

Higher Education Courseware English Language Learning MyEnglishLab (MEL) Pearson English Connect (PEC) Pearson English Portal (PEP) Pearson +
 

We are investigating an issue with course launch. As a result, customers may see an error message when attempting to login. We will update you in the next 60 minutes with more information.

 

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.

English Language Learning Pearson English Portal (PEP)
 

We will perform system maintenance on Thursday, January 16th. During this time the following will be impacted:

From 3:30 AM to 6:30 AM UTC, customers may notice some disruption in R+ Content Delivery.

From 7:00 AM to 5:00 PM UTC, some users may experience an impact on the access code redemption flow. A similar delay can be expected for bulk upload. 

 

We have concluded the maintenance event. Thanks for your patience as we completed this update. 

English Language Learning Pearson English Portal (PEP) Reader+ / eBook / eText
 

We will perform system maintenance on the Reader+ Content delivery service on Friday, December 20th, 2024, from 9:30 AM to 12:30 AM IST. During this time, customers may notice some disruption in content delivery. 

 

We have concluded the maintenance event. Thanks for your patience as we completed this update. 

Higher Education Courseware English Language Learning Mastering MyEnglishLab (MEL) MyLab Pearson English Portal (PEP) Test Hub Benchmark Test International Certificate (PTE General) Level Test Readiness Test
 

We received reports from some customers that they may have received errors when attempting to login to their product(s). The issue is now resolved and we thank you for your patience while we investigated this.

 

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue

Higher Education Courseware English Language Learning Clinical Assessments English Benchmark Young Learners (EBYL) Learning Catalytics AimswebPlus Mastering MyEnglishLab (MEL) ATP (NNAT-3, TELL, GRADE, GMADE) Pearson English Connect (PEC) Keystone (DRA-3/EDL-2, Write to Learn) MathXL For School MyLab Pearson English Portal (PEP) Q-Global Pearson English Portal App Q-Interactive Pearson Practice English (PPE) App Pearson + Review360 Pearson Interactive Labs Work Sampling Online Revel Pearson Test of English (PTE) Test Hub StatCrunch Reader+ / eBook / eText Versant Benchmark Test International Certificate (PTE General) Level Test Readiness Test
 

Customers may be experiencing an issue logging in. Teams are investigating and we'll provide an update in the next 60 minutes. 

 

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue

English Language Learning Pearson English Portal (PEP)
 

We will be performing system maintenance. During this time, access to Pearson English Portal will be unavailable.

 

We have concluded the maintenance event. Thanks for your patience as we completed this update. 

Higher Education Courseware English Language Learning English Benchmark Young Learners (EBYL) Learning Catalytics Mastering MyEnglishLab (MEL) Pearson English Connect (PEC) MathXL For School MyLab Pearson English Portal (PEP) Pearson English Portal App Pearson Practice English (PPE) App Pearson + Pearson Interactive Labs Revel Pearson Test of English (PTE) Test Hub StatCrunch Reader+ / eBook / eText Versant Benchmark Test International Certificate (PTE General) Level Test Readiness Test
 

We are investigating an issue with sign-in. As a result, customers may see a 504 error message when attempting to access courses. We will update you in the next 60 minutes with more information. 

 

We are investigating an issue with sign-in. As a result, customers may see a 504 error message when attempting to access courses. We will update you in the next 60 minutes with more information.

 

Some customers may experience a 504 error message when signing in to courses. Technology teams are engaged and are working to restore services. We apologize for the inconvenience and appreciate your patience. We will update you as new information becomes available. 

 

Some customers may experience a 504 error message when signing in to courses. This issue is caused by service health issues with our vendor, Amazon Web Services. Amazon has reported that they've identified the problem and are working on recovery but don't expect to be recovered for 2-3 hours. We appreciate your patience and will continue to provide updates as new information is available. 

 

We appreciate your patience while we addressed this issue. This incident is now resolved. 

English Language Learning MyEnglishLab (MEL) Pearson English Portal (PEP) Reader+ / eBook / eText
 

We will perform maintenance on Saturday, July 13, 2024, from 6:00 AM to 8:00 PM CEST. During this time, access will be unavailable. 

 

We have concluded the maintenance event. Thanks for your patience as we completed this update.