We received reports from some customers that they may have received errors when attempting to login to their product(s). The issue is now resolved and we thank you for your patience while we investigated this.

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. 

Customers may be experiencing an issue logging in. Teams are investigating and we'll provide an update in the next 60 minutes. 

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. 

We will be performing system maintenance. During this time, access to Pearson English Portal will be unavailable.

We have concluded the maintenance event. Thanks for your patience as we completed this update. 

We are investigating an issue with sign-in. As a result, customers may see a 504 error message when attempting to access courses. We will update you in the next 60 minutes with more information. 

We are investigating an issue with sign-in. As a result, customers may see a 504 error message when attempting to access courses. We will update you in the next 60 minutes with more information.

Some customers may experience a 504 error message when signing in to courses. Technology teams are engaged and are working to restore services. We apologize for the inconvenience and appreciate your patience. We will update you as new information becomes available. 

Some customers may experience a 504 error message when signing in to courses. This issue is caused by service health issues with our vendor, Amazon Web Services. Amazon has reported that they've identified the problem and are working on recovery but don't expect to be recovered for 2-3 hours. We appreciate your patience and will continue to provide updates as new information is available. 

We appreciate your patience while we addressed this issue. This incident is now resolved. 

We will perform maintenance on Saturday, July 13, 2024, from 6:00 AM to 8:00 PM CEST. During this time, access will be unavailable. 

We have concluded the maintenance event. Thanks for your patience as we completed this update. 

We're getting customer reports that they cannot access their MyEnglishLab and Pearson English Portal services. We are working to restore services and will update you in 60 minutes.

Pearson English Portal and MyEnglishLab services remain healthy and stable, and the issue is now resolved.

We're getting reports that some customers cannot access My English Lab and Pearson English Portal. We are working to restore services and will update you in 60 minutes.

We have confirmed a technical issue that may impact your course(s). Some customers may be unable to access their My English Lab and Pearson English Portal courses. Teams are working on resolving this issue; we apologize for any inconvenience.

Some users may experience a 504 error or a timeout issue when attempting to access their MyEnglishLab and Pearson English Portal course(s). Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update when new information becomes available.

We appreciate your patience while we addressed this issue. This incident is now resolved. 

We are investigating an issue with login. As a result, customers may see a "503 server temporarily unavailable" error when attempting to access courses. We will update you in the next 60 minutes with more information.

We are troubleshooting an issue preventing Pearson customers from logging in to courses. Customers may experience a "503 server temporarily unavailable" error. We apologize for the inconvenience and will update you when new information becomes available.

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. 

We're getting customer reports that they cannot access MyEnglishLab and Person English Portal and are getting a "504 Gateway Time-out" error. We are working to restore services and will update you in 60 minutes.

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. 

MyEnglishLab (MEL), Pearson English Portal (PEP) is under maintenance. During this time, access will be unavailable. 

We have concluded the maintenance event. Thanks for your patience as we completed this update.