We are investigating an issue with the course launch, assessments, and sign-in As a result, customers may see an error message, blank page, and slowness when attempting to access. We will update you in the next 60 minutes with more information.

We are investigating an issue with the course launch, assessments, and sign-in As a result, customers may see an error message, blank page, and slowness when attempting to access. We will update you in the next 60 minutes with more information.

We have identified a technical issue that may impact your courses. Some customers may be unable to launch courses, access assessments or sign in. Teams are working on resolving this issue. We apologize for any inconvenience. 

We have identified a technical issue that may impact your courses. Some customers may be unable to launch courses, access assessments or sign in. Teams are working on resolving this issue. We apologize for any inconvenience. 

We apologize for the technical issue impacting launch courses, access assessments, or sign-in. Technology teams are engaged and actively working to restore services. We appreciate your patience and will provide an update when new information becomes available.

Technical teams have made significant progress towards resolving the issue, however, some users may still experience an error when attempting to access their courses. We apologize for the inconvenience and will update you in 60 mins.

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. 

Customers may be experiencing an issue logging in. Teams are investigating and we'll provide an update in the next 60 minutes. 

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. 

We are investigating an issue with sign-in. As a result, customers may see a 504 error message when attempting to access courses. We will update you in the next 60 minutes with more information. 

We are investigating an issue with sign-in. As a result, customers may see a 504 error message when attempting to access courses. We will update you in the next 60 minutes with more information.

Some customers may experience a 504 error message when signing in to courses. Technology teams are engaged and are working to restore services. We apologize for the inconvenience and appreciate your patience. We will update you as new information becomes available. 

Some customers may experience a 504 error message when signing in to courses. This issue is caused by service health issues with our vendor, Amazon Web Services. Amazon has reported that they've identified the problem and are working on recovery but don't expect to be recovered for 2-3 hours. We appreciate your patience and will continue to provide updates as new information is available. 

We appreciate your patience while we addressed this issue. This incident is now resolved. 

We're getting customer reports that they cannot access their MyEnglishLab and Pearson English Portal services. We are working to restore services and will update you in 60 minutes.

Pearson English Portal and MyEnglishLab services remain healthy and stable, and the issue is now resolved.

We are investigating an issue with login. As a result, customers may see a "503 server temporarily unavailable" error when attempting to access courses. We will update you in the next 60 minutes with more information.

We are troubleshooting an issue preventing Pearson customers from logging in to courses. Customers may experience a "503 server temporarily unavailable" error. We apologize for the inconvenience and will update you when new information becomes available.

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. 

MyEnglishLab (MEL), Pearson English Portal (PEP) is under maintenance. During this time, access will be unavailable. 

We have concluded the maintenance event. Thanks for your patience as we completed this update. 

We're getting customer reports that they cannot access their products. We are working to restore services and will update you in 60 minutes. 

We have confirmed a technical issue that may impact course access. Some customers may experience an error message when attempting to sign in to courses. Teams are working on resolving this issue; we apologize for any inconvenience. 

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue. 

We will be performing maintenance during this time. Users will not be able to access.

We have concluded the maintenance event. Thanks for your patience as we completed this update.