pearson status page

Benchmark Test

Component

Date range

Incident status

Incident type

Sort by

Login is Unavailable

Higher Education Courseware English Language Learning Clinical Assessments English Benchmark Young Learners (EBYL) Learning Catalytics AimswebPlus Mastering MyEnglishLab (MEL) ATP (NNAT-3, TELL, GRADE, GMADE) Pearson English Connect (PEC) Keystone (DRA-3/EDL-2, Write to Learn) MathXL For School MyLab Pearson English Portal (PEP) Q-Global Pearson English Portal App Pearson + Q-Interactive Pearson Practice English (PPE) App Pearson Interactive Labs Review360 Revel Work Sampling Online StatCrunch Pearson Test of English (PTE) Test Hub Reader+ / eBook / eText Versant Benchmark Test International Certificate (PTE General) Level Test Readiness Test

Customers may be experiencing an issue logging in. Teams are investigating and we'll provide an update in the next 60 minutes.

Systems are fully operational, and we have resolved this incident. We appreciate your patience as we worked to address the issue.

Course Access Issue

Higher Education Courseware English Language Learning English Benchmark Young Learners (EBYL) Learning Catalytics Mastering MyEnglishLab (MEL) Pearson English Connect (PEC) MathXL For School MyLab Pearson English Portal (PEP) Pearson English Portal App Pearson + Pearson Practice English (PPE) App Pearson Interactive Labs Revel StatCrunch Pearson Test of English (PTE) Test Hub Reader+ / eBook / eText Versant Benchmark Test International Certificate (PTE General) Level Test Readiness Test

We are investigating an issue with sign-in. As a result, customers may see a 504 error message when attempting to access courses. We will update you in the next 60 minutes with more information.

Some customers may experience a 504 error message when signing in to courses. Technology teams are engaged and are working to restore services. We apologize for the inconvenience and appreciate your patience. We will update you as new information becomes available.

Some customers may experience a 504 error message when signing in to courses. This issue is caused by service health issues with our vendor, Amazon Web Services. Amazon has reported that they've identified the problem and are working on recovery but don't expect to be recovered for 2-3 hours. We appreciate your patience and will continue to provide updates as new information is available.

We appreciate your patience while we addressed this issue. This incident is now resolved.

Maintenance

English Language Learning Test Hub Benchmark Test International Certificate (PTE General) Level Test Readiness Test

We will be performing maintenance. During this time, access to Test Hub will be unavailable.

We have concluded the maintenance event. Thanks for your patience as we completed this update.

MyEnglishLab and TestHub Maintenance

English Language Learning MyEnglishLab (MEL) Test Hub Benchmark Test International Certificate (PTE General) Level Test Readiness Test

MyEnglishLab and TestHub are under maintenance. During this time, access will be unavailable.

We have concluded the maintenance event. Thanks for your patience as we completed this update.

Pearson Login Issues

We are investigating an issue with login. As a result, customers may see a "503 server temporarily unavailable" error when attempting to access courses. We will update you in the next 60 minutes with more information.

We are troubleshooting an issue preventing Pearson customers from logging in to courses. Customers may experience a "503 server temporarily unavailable" error. We apologize for the inconvenience and will update you when new information becomes available.